Privacy Statement

EFFFIX System is a comprehensive cloud-based solution designed to enhance both business and remote working experiences. We offer a consolidated platform where users can access essential tools, data, streamlining work processes and eliminating the need for multiple logins and interfaces. One can simply access the system with digital devices anywhere and anytime.

What Information Do We Collect

At the time we ask for your personal information, we will make clear the personal information we are requesting from you as well as the reasons for doing so.
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form, such as your name, company name, mailing address, email address, job titles, password and phone number.
We also collect information automatically, such as: (i) information from browsers, devices and servers; (ii) information from cookies and tracking technologies; and (iii) information from application logs and mobile analytics.

How Do We Use the Information We Collect

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience (your information helps us to better respond to your individual needs)
To improve our service, features and functionality (we continually strive to improve our service offerings based on the information and feedback we receive from you)
To improve marketing communications and customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
To send periodic emails

Who We Share Your Information With

We may share the information that we collect, to employees, both personal and non-personal, with third parties such as advertisers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganisation, we may also share or transfer your personal and non-personal information to our successors-in-interest.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, bank processing, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location and type of device used to visit the service. They may aggregate information about what you see on the service and then provide auditing, research and reporting for us.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Ownership and Management of Your Service Data

We acknowledge that your service data is your property. We give you full control over your service data by enabling you to (i) access it, (ii) share it with others using supported third-party integrations, and (iii) ask for an export or deletion of it.

International Data Transfers

We are incorporated in Malaysia. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the transborder transfer and hosting of such information.

Personal Data Protection Act (PDPA)

The Personal Data Protection Act 2010 of Malaysia (PDPA) is a law that controls how personal data is processed in connection with business dealings. The Act is enforced to put severe restrictions on personal data management, whereby PDPA compliance is anticipated to facilitate employees’ confidence in businesses utilising PDPA-compliant software.

We will unavoidably need to gather, use, disclose and/or process your personal data and/or personal data submitted by you in order to process, administer and/or manage your relationship with us. The PDPA was viewed in this situation as a crucial tool for enhancing consumer protection for Efffix software. In addition to this Privacy Policy, we will only process your personal information in accordance with the Personal Data Protection Act of 2010, any applicable regulations, policies, orders and re-enactments of the Personal Data Protection Act of 2010 that may be made from time to time (collectively referred to as the “PDPA”).

Security

We take precautions to protect the security of your information. We have physical, electronic and managerial procedures to help safeguard, prevent unauthorized access, maintain data security and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Retention

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

We use “Cookies” to identify the areas of our websites that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our platform as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Payment Details

In respect to any bank or cash payment processing details you have provided us with, we commit that this confidential information will be stored in the most secure manner possible.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third-Party Services”).
You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Don’t hesitate to contact us if you have any questions.