Efficient fixes for all your business needs

End User License Agreement

By accessing and placing an order with Efffix, you confirm that you agree with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Efffix.

The terms “You,” and “Your” refer to the users of this website who have agreed to the terms and conditions set forth by the Company. When we use “The Company”, “We”, “Us”, “Our”, “Ourselves”, it refers to the party of our company, Abacus Solution Sdn. Bhd. (formally known as Epacorg Sdn. Bhd.). Any use of the language, as well as any additional words in the singular, plural, capitalization, or with the pronouns he/she or they, is understood to be interchangeable and to be referring to the same meaning.

Details of the Service

EFFFIX System is a comprehensive cloud-based solution designed to enhance both business and remote working experiences. We offer a consolidated platform where users can access essential tools, data, streamlining work processes and eliminating the need for multiple logins and interfaces. One can simply access the system with digital devices anywhere and anytime.

License

All content on Efffix is the exclusive property of Abacus Solution Sdn. Bhd. and/or its licensors, unless otherwise noted. The ownership of every intellectual property is reserved. Subject to the limitations outlined in these terms and conditions, you are permitted to access material from Efffix for your own exclusive use.

You agreed not to, and you will not permit others to:

  • Provide any third party a license to use the service or platform, or sell, rent, lease, assign, distribute, transmit, host, outsource, or otherwise commercially exploit it.
  • Reverse engineer, disassemble, decrypt, reverse compile, or create derivative works of any component of the service.
  • Eliminate, modify, or otherwise make illegible any proprietary notice (including any copyright or trademark notice) of, its subsidiaries, joint ventures, suppliers, or the service’s licensors.

Your Consent

We’ve updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our service, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

Subscription and Payment

Methods of payment provided:

  • Online Bank Transfer
  • Cash

If you register to any of our recurring payment plans, you agree to pay all fees or charges to your account for the service in accordance with the fees, charges and billing terms in effect at the time that each fee or charge is due and payable. Unless otherwise indicated in an order form, you must provide us with a valid bank account as a condition to signing up for the Premium plan. By providing us with your bank and associated payment information, you agree that we are authorised to verify information immediately, and subsequently invoice your account for all fees and charges due and payable to us. When making a purchase, you permit us to charge your preferred payment method with the applicable charges or fees, and you agree to pay such fees or charges in accordance with the current prices in effect. The subscription and associated costs, as well as the terms for billing, payment, auto-renewal and cancellation are all included in the pricing structure. The offer details and pricing page are included in the pricing plan, which may vary by area. Periodically, we reserve the right to correct or alter the pricing structure.

Prompt Payment

In accordance with the pricing plan you chose, you must make prompt payments in order to keep using our services. Please confirm that we have the correct payment information in order to prevent missed or delayed payments. We reserve the right to suspend access to your subscription if we don’t receive payments on time.

User Policy

To access or utilise the Services, you must register for a user account by completing all necessary information. We advise creating user accounts using your company contact information if you are a representative of an organisation and intend to use the Services for corporate internal usage. This goes for all other users within your organisation as well. By using our service, you guarantee that: (1) all registration information provided is true, accurate, current and complete; (2) you affirm that you’ll maintain the accuracy of your data, including your email address; and (3) you are of legal age and acknowledge that you must adhere by these terms.

User Restriction

In addition, you shall not: (1) make any commercial use of the website; (2) introduce or submit any content to our services that contains malware, such as viruses; (3) deliver any service based on the Services without first receiving written consent; (4) attempt to access the Services, its linked systems, or its network without authorisation; (5) breach any local, state, national, or international law that may be in force; (6) make use of the Services for any kind of benchmarking or competitive activity; (7) use third-party links to websites without acknowledging their terms and conditions; (8) post hyperlinks to external websites or, without the owner’s express authorised consent, utilise their name, logo, or other distinctive branding; (9) use our support services improperly or report abuse or misconduct with false information; (10) make a false identity to deceive somebody regarding the identity or source of any communication.

Privacy and Personal Information

The Efffix Privacy Policy applies to any personal information you give to Efffix via the Service. You are in charge of keeping your username, password and other important information private. You are responsible for all activities that take place in your user account. By protecting your log in information, preventing unauthorised access to it, and making sure your systems are well-secured, you may play a crucial role in preventing cybercrime. You must inform us right once if you become aware of any unauthorised use of your password or security lapses involving your account or an email address that is associated to it. If your user account is accessed or used without your permission for any reason, we are not liable for any resulting loss or harm to you or to any third parties.

  • Data Ownership

We value your privacy and take the security of your data seriously. Your use of the Services does not give Efffix the right to use, reproduce, adapt, edit, publish, or distribute any content you generate or save in your user account for Efffix’s commercial, marketing, or other similar purposes, unless you expressly grant Efffix such right. Nonetheless, you give Efffix authorisation to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account only as necessary to provide the Services to you.

  • Confidential Data

You might disclose privileged information to us while using our services and you might learn privileged information about us. You and we both undertake to take reasonable precautions to prevent unauthorised individuals from accessing the confidential information of the other party. If necessary, you and we may divulge each other’s private information to judicial or regulatory authorities.

Cookies

We use “Cookies” to identify the areas of our websites that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our platform as we would not be able to remember that you had logged in previously.  Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Trademark

Abacus Solution Sdn. Bhd. is the trademark owner of the “Efffix” trademark, the Efffix logo and the names of certain Services and their logos. Without the company’s prior approval, you agree not to display or otherwise make use of the Efffix trademarks.

Intellectual Property

Our platform and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, its licensors or other providers of such material and are protected by Malaysia and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of us, unless and except as is expressly provided in these Terms & Conditions. Any unauthorised use of the material is prohibited.

Term and Termination

This Agreement shall remain in effect until terminated by you or us. With the contact details listed below, you can contact us at any moment to cancel your subscription. Your subscription remains active for the duration of the current or upcoming subscription price. If you continue to pay the subscription price in line with the pricing plan, these terms will automatically be renewed at the end of each billing cycle for an additional period that lasts the same amount of time as the preceding one. All applicable subscription payments up to the day of cancellation must still be paid in full.

When you or we cancel a membership, the data you supplied or created is no longer accessible to you and is preserved. We keep it for as long as our data retention policy permits, after which you, as a subscriber, can reactivate your subscription and resume access to your data by paying the applicable subscription fees. As part of your record retention duties, we keep data on file for you in case you need it, but if you’d like, you can get in touch with us and request that all your data be deleted.

If, for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

System Modifications

The Site’s contents are subject to alteration, modification, or removal at any time and without prior notice for any reason. The availability of the Site cannot be always guaranteed. We might encounter hardware, software, or other issues or need to carry out maintenance on the Site, which would cause disruptions, delays, or mistakes. We reserve the right to modify, suspend or discontinue, temporarily or permanently, the service or any service to which it connects, with or without notice and without liability to you.

  • Data Leakage

Backing up your data is crucial since you could occasionally face access problems and data loss. When using any technology, data loss is a danger that must be avoided. You are in charge of keeping copies of the data you enter our services. You acknowledge that we are under no obligation to compensate you for any loss, harm, or inconvenience resulting from your inability to use or access the Site while it is unavailable or inactive.

Submissions and Privacy

Whenever you submit or post any ideas, creative suggestions, information, data or proposals, including ideas for new or improved products, services, features, or technologies, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of us without any compensation or credit to you whatsoever. We and our affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing and marketing products and services using such ideas.

Governing Law and Jurisdiction

The laws of Malaysia shall apply to the interpretation and application of these Terms. You and Abacus Solution Sdn. Bhd. hereby expressly agree that any dispute arising out of or relating to these conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Dispute Resolution

You acknowledge and agree that the Malaysian courts shall have exclusive jurisdiction over any issues relating to the Terms or the legal relationship created by this Agreement. If these Conditions are entered into during your trade or profession, the state of your principal place of business, or the nation in which you reside, Abacus Solution Sdn. Bhd. shall have the right to institute proceedings regarding the substance of the issue in those courts.

Disclaimer of Warranties

You are provided with our services and all third-party items on a “as is” basis. You acknowledge and agree that using the services is at your own risk. Efffix specifically disclaims any warranties, express or implied, to the fullest extent permitted by law, including, but not limited to, the implied warranties or merchantability, fitness for a particular purpose and non-infringement. Efffix does not warrant that the services will be timely, secure, uninterrupted, or error free. You agree that using any material downloaded or obtained using the services is done at your own risk and that you alone are responsible for any harm to your computer system, mobile phone, wireless device, or data that arises from using the services or downloading any such material.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of us and any of our suppliers under any provision of this Agreement and your exclusive remedy for all the foregoing shall be limited to the amount actually paid by you for the service. To the maximum extent permitted by application law, in no event shall we or our supplies be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss or profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of this Agreement), even if we or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Indemnification

You consent to defend, indemnify and hold Efffix, including its officers, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the service; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

Miscellaneous

The only agreements and understandings between you and us are these Terms of Use and any other policies or operating guidelines we post on the website or in relation to the website. No right or provision of these Conditions of Use shall be deemed to have been waived by our failure to exert or enforce such right or provision. To the largest extent permitted by law, these Conditions of Use are in effect. All our rights and duties are transferable at any time. Any loss, damage, delay, or failure to act brought on by a factor outside of our reasonable control shall not be our responsibility or liability. If any term or portion of a term of these Terms of Use is found to be unlawful, invalid, or unenforceable, that term or portion is deemed severable from these Conditions of Use and has no bearing on the legality or enforceability of any other terms that remain in place. These Conditions of Use and your use of the Site do not establish any joint venture, partnership, employment relationship, or agency between you and us. You acknowledge that the fact that we wrote these terms of use should not be used against us. You hereby waive all objections you may have to these Conditions of Use’s electronic format and the parties’ failure to execute them by hand.

Additional Terms

  • No professional advice

For your attention, Abacus Solution Sdn. Bhd. is not a firm that offers any form of professional services and does not engage in the practise of dispensing any kind of professional advice.

  • Circumstances beyond our control

We try our best to control the things that we can control. Due to any event or circumstance that is beyond our reasonable control, we are not responsible to you for any failure or delay in fulfilling any of our responsibilities under these terms.

Contact Us

Don’t hesitate to contact us if you have any questions.